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Elluminate Help Desk

Knowledge Base Knowledge Base
Browse our Knowledge Base for an answer to your question about Elluminate Products.

Submit a Ticket Submit a Ticket
Submit a ticket to our Support team. You can track the status of your ticket from the My Support tab.
First Time Users First Time Users
View information for first time users, connect to our Elluminate Live! configuration room, etc.

Live Chat Live Chat
Start a Live Chat conversation with a Tier 1 Support Representative.
Training Training
View Elluminate product training documents, sign up for live training, etc.

Contact us Contact Us
Click here to see the different ways in which you can contact the Technical Support team.
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Most Popular TopicsViewed
1.What are the general prerequisites for joining an Elluminate Live! session?18889
2.What are the requirements for using the Elluminate Live! client?16194
3.How do I configure my Windows system and Proxy for use with Elluminate Live!13218
4.What version of Java Web Start/J2SE do I have?9733
5.How do I clear my Java cache?9468

Most Recent Topics
1.I don't see the option to load my PowerPoint files in the file selection dialog, what can I do.26/8/2010
2.SAS Service Disruption - Resulting in "Service Temporarily Unavailable" error message when accessing the SAS (Session Administration System)24/8/2010
3.Blackboard Collaborate Announces Elluminate SAS 4.624/8/2010
4.Elluminate announces SAS 4.524/8/2010
5.When I try to launch my session I keep being brought back to the course homepage, what can I do?20/8/2010





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