Elluminate Help Desk

<p>What is Teleconference Integration and who can use it?</p><p><span id="bodyfont" style="font-family:Verdana; font-size: 10pt;"><p class="MsoNormal"><strong><span style="font-size: 10pt; font-family: Arial">Answer</span></strong><span style="font-size: 10pt; font-family: Arial"> – </span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">The Telephone Integration feature of Elluminate <em>Live!</em> enables you to conduct your audio communications with other session attendees via telephone conferencing, while continuing to use your computer for all other Elluminate <em>Live!</em> features. As a telephone conference user, you will be fully integrated into the Elluminate <em>Live!</em> session: you can communicate with users not connected via teleconference (the traditional microphone and speaker users) and your communications will be captured in session recordings.<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><strong><span style="font-size: 10pt; font-family: Arial"><span style="color: red"><strong><span style="font-size: 10pt; font-family: Arial">N</span></strong><strong><span style="font-size: 10pt; font-family: Arial">ote</span></strong></span></span></strong><span style="font-size: 10pt; font-family: Arial"> - <span style="font-family: Arial">Telephone Integration in Elluminate <em>Live!</em> currently only has limited availability to specific customers.  Therefore the following customers do not have access to this features at this time<span style="font-size: 10pt; font-family: Arial"> </span></span></span></span></span></p> <ul> <li> <div class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-family: Arial"><span style="font-size: 10pt; font-family: Arial">Elluminate Server Customers</span></span></span></span></span></div> </li> <li> <div class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-family: Arial"><span style="font-size: 10pt; font-family: Arial">Elluminate <em>Live!</em> Manager Hosted Customers</span></span></span></span></span></div> </li> <li> <div class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-size: 10pt; font-family: Arial"><span style="font-family: Arial"><span style="font-size: 10pt; font-family: Arial">vRoom Customers</span></span></span></div> </li> </ul> </span></span> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">If you have Telephony enabled in your account, you can use your own conference call provider or your Elluminate representative can share more information on our conferencing offerings. <span style="display: none"> </span>To learn more about teleconference Integration visit the following web page:<o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><br />             <a href="http://www.elluminate.com/support/telephony/">http://www.elluminate.com/support/telephony/</a><o:p></o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial"><o:p> </o:p></span></p> <p class="MsoNormal"><span style="font-size: 10pt; font-family: Arial">As a Moderator, you can use all the available Telephony features. Participants can use a subset of these features. <o:p></o:p></span></p> <p class="Body"><o:p> </o:p><img alt="" src="http://support.elluminate.com/FileManagement/Download/b49cfef4b0f64a018874805e228ac367" /></p> </span></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>