Elluminate Help Desk

<p>I am running Office 2007 and keep getting the "Failure calling PowerPoint to process presentation" error. What can I do?</p><p><span id="bodyfont"><p>Screenshot - </p> <p><img alt="" src="http://support.elluminate.com/FileManagement/Download/35bb7fdfb29e4270b540b442a66605a4" /></p> <p>Answer - </p> <p>Windows users running Office 2007 (version# 12.0.4518.1014) will be unable to convert PowerPoint presentations to Elluminate Whiteboard files due to a "Failure calling PowerPoint to process presentation" error.  Due to changes by Microsoft you will need any service pack equal or greater than <a href="http://support.microsoft.com/kb/936982">Office 2007 with SP1(version# 12.0.6211.1000)</a> to regain the functionality.</p> <p>Please contact <a href="http://support.elluminate.com">http://support.elluminate.com</a> if you have any further questions or concerns.</p> <p><br />  </p> </span></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>