Elluminate Help Desk

<p>Announcing Bridge 1.6 for Moodle</p><p><span id="bodyfont"> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt"><span id="bodyfont"><strong>DATE: 2010-07-29</strong></span></span></p> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Dear Elluminate Customer,</span></p> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">We are pleased to announce the release of the Elluminate Bridge 1.6 for Moodle. This version has the following new features and enhancements:</span></p> <ul type="disc"> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">We have improved the workflow when creating Elluminate <em>Live!</em> sessions. While creating a session, you now have the ability to configure different session types and their corresponding settings. </span></li> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Ability to use the Moodle groupings option with your Elluminate <em>Live! </em>sessions.</span></li> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Additional preferences and permissions to customize your integration. </span></li> </ul> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Your Moodle server administrator can install this update at any time that is suitable to your organization. For additional information on how to access your download through the support portal, please <a href="http://support.elluminate.com/ics/support/default.asp?deptID=2653&task=knowledge&questionID=693"><span style="color: windowtext">click here</span></a>. All Elluminate <em>Live!</em> sessions and recordings will remain untouched with the upgrade and will be seamless to your users.</span></p> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">In order to help you with the transition, we have several resources available. </span></p> <ul style="margin-top: 0cm" type="disc"> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Documentation is available online through our <a href="http://support.elluminate.com/">Support Portal</a>. </span></li> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Additional training material such as Quick Reference Guides and recordings are available online at <a href="http://www.elluminate.com/products/integration/moodle-cms.jsp">http://www.elluminate.com/products/integration/moodle-cms.jsp</a>.  </span></li> <li><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">We have updated our Support page, <a href="http://www.elluminate.com/support">http://www.elluminate.com/support</a>, to include new FAQs. </span> </li> </ul> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">If you have any questions about the new version or for more information, please feel free contact me or our Technical Support Team by submitting a ticket through our Support Portal </span></p> <p><span style="font-family: 'Arial','sans-serif'; font-size: 10pt">Sincerely,<span id="bodyfont"> </p> <p>Dan LeBlanc</p> <p><a name="_MailAutoSig"><img alt="" src="http://support.elluminate.com/FileManagement/Download/82774268f5984ea383ad41b4473d74fa" /></a></p> <p> <a name="_MailAutoSig"><br /> <strong><span style="font-family: 'Arial', 'sans-serif'; color: #003f77"><span style="font-size: 12pt"><strong><span style="font-family: 'Arial', 'sans-serif'; color: #003f77"><span style="font-family: Verdana">Dan LeBlanc</span></span></strong><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f"><br /> </span></span></span></strong><strong><em><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f; font-size: 10pt"><span style="font-family: Verdana">Manager, Technical Support</span></span></em></strong><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f"><br /> <br /> </span><span style="font-family: Verdana"><span style="font-family: 'Arial', 'sans-serif'; color: #003f77; font-size: 10pt">office:</span><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f; font-size: 10pt"> (403) 204.7896 ext. 749</span></span><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f"><br /> </span><span style="font-family: Verdana"><span style="font-family: 'Arial', 'sans-serif'; color: #003f77; font-size: 10pt">fax:</span><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f; font-size: 10pt"> (403) 204.7898</span></span><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f"><br /> </span></a><a href="mailto:danleblanc@elluminate.com"><span style="color: blue"><span style="font-family: Verdana">danleblanc@elluminate.com</span></span></a></p> <p></span><span style="font-family: 'Arial', 'sans-serif'; font-size: 7.5pt"><a href="http://support.elluminate.com"><span style="color: blue"><span style="font-family: Verdana">CONTACT TECHNICAL SUPPORT / SUBMIT A TICKET</span></span></a></span><br /> <span style="font-family: 'Arial', 'sans-serif'; font-size: 7.5pt"><a href="http://voffice.danleblanc.ca/"><span style="color: blue"><span style="font-family: Verdana">JOIN ME IN MY VIRTUAL OFFICE</span></span></a></span><span style="font-family: 'Arial', 'sans-serif'; color: #7f7f7f"><a name="_MailAutoSig"><br /> </a></span><span style="font-family: 'Arial', 'sans-serif'; font-size: 7.5pt"><a href="http://support.elluminate.com/ics/survey/survey.asp?deptID=2653&surveyID=1968"><span style="color: blue"><span style="font-family: Verdana">COMPLETE SATISFACTION SURVEY</span></span></a></span></p> <p><span style="font-family: 'Arial', 'sans-serif'; 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