Elluminate Help Desk

<p>Blackboard Learn 9.1 recently released</p><p><span id="bodyfont"><strong>Date: 2010-05-13</strong></span> <br /> <span id="bodyfont"> <p><span style="font-size: 10pt; font-family: "Arial","sans-serif";">We are pleased to announce an update, Version 2.7, to the Elluminate Bridge for Blackboard Learning System - Enterprise. This version has s</span><span style="font-size: 10pt; font-family: "Arial","sans-serif";">upport for Blackboard Learn 9.1. </span><span style="font-size: 10pt; font-family: "Arial","sans-serif";">On Monday, April 12<sup>th</sup>, 2010, Blackboard officially released Blackboard Learn 9.1. In order to use this version of Blackboard with Elluminate, you will need to update your bridge to this version.</span> <br /> </p> <p><strong><span style="font-size: 10pt; font-family: "Arial","sans-serif";">In addition, all self-hosted, on-premise server customers will need to ensure that servers have been updated to ELM v3.2 or higher in order to use this Bridge</span></strong><span style="font-size: 10pt; font-family: "Arial","sans-serif";">. All ASP customers can upgrade at any time. For additional information on how to access your download through the support portal, please </span><a href="http://support.elluminate.com/ics/support/default.asp?deptID=2653&task=knowledge&questionID=693"><span style="font-size: 10pt; font-family: "Arial","sans-serif"; color: windowtext;">click here</span></a><span style="font-size: 10pt; font-family: "Arial","sans-serif";">.</span></p> <p><span style="font-size: 10pt; font-family: "Arial","sans-serif";">If you have additional questions please feel free to submit a ticket through our </span><a target="_self" href="/ics/support/ticketNew.asp"><span style="font-size: 10pt; font-family: "Arial","sans-serif";">Support Portal</span></a><span style="font-size: 10pt; font-family: "Arial","sans-serif";">, choosing the appropriate category or contact me.</span><span style="font-size: 10pt; font-family: "Arial","sans-serif";"> </span></p> <p> </p> <span id="bodyfont"> </span> <p><span id="bodyfont"> <p><strong></strong></p> </span></p> <p><span id="bodyfont"> <p> </p> </span></p> <span id="bodyfont"> <p><span id="bodyfont"> <p><span id="bodyfont"><span id="bodyfont"> <p>Best Regards,<a name="_MailAutoSig"><span style="font-family: Verdana; font-size: 10pt;"><br /> </span></a></p> <p><span id="bodyfont"> <p><a name="_MailAutoSig"><img alt="" src="http://support.elluminate.com/FileManagement/Download/82774268f5984ea383ad41b4473d74fa" /></a></p> <p> </p> <div> <hr style="width: 168.75pt; color: #c1c1c1;" width="225" align="left" noshade="noshade" size="1" /> </div> <p><a name="_MailAutoSig"><br /> <strong><span style="font-family: 'Arial','sans-serif'; color: #003f77;"><span style="font-size: 12pt;"><strong><span style="font-family: 'Arial','sans-serif'; color: #003f77;"><span style="font-family: Verdana;">Dan LeBlanc</span></span></strong><span style="font-family: 'Arial','sans-serif'; color: #7f7f7f;"><br /> </span></span></span></strong><strong><em><span style="font-family: 'Arial','sans-serif'; color: #7f7f7f; font-size: 10pt;"><span style="font-family: Verdana;">Manager, Technical Support</span></span></em></strong><span style="font-family: 'Arial','sans-serif'; color: #7f7f7f;"><br /> <br /> </span></a><span style="font-family: 'Arial','sans-serif'; font-size: 7.5pt;"><a href="http://support.elluminate.com/"><span style="color: blue;"><span style="font-family: Verdana;">CONTACT TECHNICAL SUPPORT / SUBMIT A TICKET</span></span></a></span><br /> </p> </span></p> <p><span style="font-family: 'Arial','sans-serif'; 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font-size: 7.5pt;"><span style="font-family: Verdana;">JOIN LEARNCENTRAL</span></span></a></p> </span></span></p> </span></p> </span> <p> </p> <p> </p> <p><strong></strong></p> <p><strong>Date: 2010-04-19</strong></p> <p><span id="bodyfont"> <p> </p> </span></p> <p><span id="bodyfont"> <p> </p> </span></p> <span id="bodyfont"> <p><span id="bodyfont"> <p>On Monday, April 12th, 2010 Blackboard officially released Blackboard Learn 9.1.  Unfortunately, preliminary tests have shown that this version of the LMS will not function with the version 2.6 of our Bridge.  The latest version of Blackboard Learn that this bridge works with is 9.0.55.</p> </span></p> <span id="bodyfont"> <p>Our Product Management team is actively working with Blackboard as we make our adapter compatible with the latest release.  At this time <strong>we ask that you consider the implications of the Elluminate integration not functioning if you upgrade your version of Blackboard to version 9.1.</strong></p> <p>If you have additional questions please feel free to submit a ticket through our <a target="_self" href="/ics/support/ticketNew.asp">Support Portal</a>, choosing the appropriate category.<br /> </p> <p> </p> </span></span></span></p><h3>Alternate Questions/Keywords</h3><p></p><br><br><br><br><a target='_new' href='http://www.parature.com' style='font-family:Verdana;font-size:10px;color:999999;'>Help Desk and Customer Support Software by Parature</a>